Refund policy

Due to the perishable nature of coffee, all sales are final.

We roast in small batches to ensure freshness and quality. Because of this, we are unable to accept returns on both opened or unopened coffee products.

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Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:

• Your order number

• A brief description of the issue

• Photos of the issue

We will review the issue and, if approved, provide a replacement or refund.

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Shipping Issues

Once an order has been shipped, we are not responsible for delays caused by carriers or incorrect shipping information provided at checkout.

If a package is lost in transit, please contact us and we will assist in resolving the issue with the carrier.

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Order Changes & Cancellations

Orders are processed quickly. If you need to make a change or cancel an order, contact us as soon as possible.

We cannot guarantee changes once an order has been processed.

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Refund Eligibility

Refunds are only issued in cases where:

• The product arrives damaged

• The incorrect item was sent

• The order is confirmed lost in transit

Approved refunds will be issued to the original payment method.

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Contact

For all return and refund inquiries, please contact us using our Contact form.